About us

Everything we do is done ‘The Hi West Way’, challenging what has gone before and always looking for ways to excel.

Our Vision

Since our inception in 2013, our goal has been to push, stretch and redefine the boundaries of the hospitality industry. We do not accept the status quo; we challenge traditional thinking. When we innovate, we do so with intention.
Header 2


Every detail of every project is carefully considered - right down to the choice of bulbs in our bedside lamps. 

The Hi West way is adopted by everyone from our board members to those managing our day to day operations at our sites as a result of our thorough induction and training programmes.

We employ locally, using the local supply chain wherever possible and aim to leave a lasting legacy in the communities we work. 

We check in with ourselves regularly to make sure we are meeting our promise to adhere to The Hi West Way. It's not just our way; it's everyone's way.

Read more


Duncan Profile Pic 3.Jpg

Duncan MacArthur

Co-founder & Director

Operations Director and former ultra-marathon runner Duncan is responsible for Hi West’s strategic and operational plans. He has a vast background and during his career has developed successful hotels and saved failing resorts in almost every corner of the globe. At Hi West, Duncan spearheads our values-driven organisational culture to help support our objectives and business strategy while maintaining innovation at every turn. Keeping himself busy is a priority – Duncan and his wife Jo, also operate a period B&B in the historic market town of Chipping Sodbury.

Profile 1200 New 2

Tim Jones


Tim drives the business’ overall strategic development in line with Hi West’s vision to go above and beyond traditional hospitality management, putting people and positive experiences at the heart of our accommodation solutions. Having worked in operations and facilities management for over 30 years, he is also passionate about driving value and innovation, setting new standards and raising expectations. In his downtime, he is an avid cyclist.

Kevic Profile Pic

Kevin McCarthy

Co-founder & Chairman

Kevin has an extensive background as a hotelier and specialises in accounting, auditing, and financial management. In his previous roles he was Operations Director at EIS and owner of Castle Management Ltd, a hotel and business management consultancy. Now Chairman of Hi West, Kevin works closely with the leadership team to guide the company’s strategic path. Despite appearances, hospitality isn’t Kevin’s only passion; his two inexhaustible Sprocker Spaniels, his wife and family keep him happily occupied.



HOST Co-founders Kevin McCarthy and Duncan MacArthur met early in their careers at ITT Sheraton. Independently, the two went on to develop their careers with domestic and international brands and owners; re-developing and enhancing hotels and resorts from the Middle-East to the Caribbean.

Read more


Campuses Icon


Purpose built campus accommodation and extensive leisure facilities to support the workforce of major infrastructure projects.

Read more
Hotels Icon

Town Houses

Town centre, room only accommodation in desirable locations offering quality stays and exceptional hospitality.

Read more
Operations Icon


Facilities management and operational support that delivers maximum efficiency and sustainable solutions for your business.

Read more